Azadea Group Holdings S.A.L. and its group of companies (the "Azadea Group") is committed to protecting and respecting the privacy of the users of http://mood.ae/ (the "Site").
1. Pledge on Privacy
1.1.1 information you give us (e.g. your name, date of birth, email address, mailing address, telephone number etc.) by filling in forms on the Site or by corresponding with us by phone, email or otherwise;
1.1.2 technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
1.1.3 information about your visit, including: the full uniform about your visit, including the full uniform resource locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; and
1.1.4 any other information relating to you collected or generated or in respect of your use of or visits to the Site.
1.3 The next sections explain how and when we collect Personal Data from you.
2. Intended Use of Personal Data
Personal Data will be used mainly to provide you with personalized communication and to market Azadea products and services which we think may be of interest to you.
3. Disclosure of Personal Data
• our group companies;
• our franchisors;
• third party databases to which the Azadea Group and/or one of our brands subscribes; government bodies or other authorities if necessary to comply with regulations or law or to assit with law enforcement, or to protect our property and other rights;
• agencies who help us collate statistics about site traffic, sales, demographics and other commercial information to enable us to tailor the services we provide to you and other customers.
3.2 Personal Data collected from you may be transferred to a third party in the event that the Azadea Group and/or its business (or a part of either of them) and the customer data connected with them is sold, assigned or otherwise transferred.
3.4 Personal Data may be disclosed to a third party if the Azadea Group is required to do so because of any applicable laws, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceedings in accordance with any applicable laws and regulations.
4. Personal Data Transfers
If you are accessing the site from a country within the European Union, or another country with strict data privacy laws, you should be aware that your Personal Data may be held in countries with less strict data protection laws – we will, however, take reasonable and appropriate steps to protect all Personal Data that we collect through the Site.
5. External websites
Some of the links on our Site may lead you to external websites of our partners, advertisers or affiliates, which are not operated by the Azadea Group. Such external websites will be governed by their own privacy policies and terms which the Azadea Group accepts no responsibility or liability for.
6. Information collected from children
This Site is a general audience website and we do not knowingly collect information from children under the age of 13. If you are under the age of 13, you are not permitted to submit any personal information to the Site.
7. Right of Access
Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is protected and kept accurate and up-to date for the purposes for which it was collected. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. The Site provides you with a secure way to update your Personal Data at any point in time, however should you need to contact us to exercise your correction rights please let us know by emailing us at
8. Security and Confidentiality
8.1 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
8.2 To ensure the security, protection and confidentiality of Personal Data that we collect online, we use data networks protected by, inter alia, industry-standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
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